Senior Specialist, Escalations — Airbnb | cvGO!

Airbnb · Tokyo, Japan · Office

### About the Role Senior Specialist, Escalations for Airbnb’s Community Support team. Full-time, based in Japan, Korea, or Singapore. Handles complex, high-severity customer cases across multiple channels. ### Responsibilities - Manage complex cases end-to-end (live chat, social, phone, messaging).