Customer Success Manager: salaries and requirements
As of September 28, 2026, the cvGO database holds 325 active jobs for “Customer Success Manager”. Median pay among jobs that state it: US & Canada — $143,400 per year (n = 133). Most requested skills: Customer Success, stakeholder management, Account Management.
Pay by region
| Region | Median | 25–75% | Jobs with pay |
|---|---|---|---|
| US & Canada | $143,400 per year | $114,700 per year – $184,700 per year | 133 |
| Europe | not enough data | 6 | |
| CIS | not enough data | 2 | |
| Remote, region not specified | not enough data | 1 | |
| Other countries | not enough data | 1 | |
Skills in requirements
- Customer Success — 84%
- stakeholder management — 57%
- Account Management — 31%
- cross-functional collaboration — 24%
- SaaS — 21%
- expansion — 20%
- retention — 19%
- onboarding — 18%
- Salesforce — 16%
- product adoption — 14%
- adoption — 13%
- renewals — 12%
- renewal — 11%
- upsell — 10%
- Customer Advocacy — 9%
- change management — 9%
- customer retention — 9%
- Enterprise accounts — 9%
- trusted advisor — 8%
- executive relationships — 8%
Levels
- Junior — 8
- Middle — 146
- Senior — 126
- Lead — 19
- Head — 5
- Director — 19
- C-level — 1
FAQ
How much do “Customer Success Manager” jobs pay?
US & Canada: median $143,400 per year, half of jobs between $114,700 per year and $184,700 per year (n = 133). Pay is stated in 44% of jobs.
Which skills do “Customer Success Manager” jobs require?
Customer Success — 84%, stakeholder management — 57%, Account Management — 31%, cross-functional collaboration — 24%, SaaS — 21%. Share of jobs with parsed requirements (n = 297).
How many “Customer Success Manager” jobs are remote?
Remote — 29%, hybrid — 20%, office — 51% (of 325 jobs that state the format).
Are there entry-level “Customer Success Manager” jobs?
Intern and junior — 8 jobs (2%).
What level of English is required?
The level is stated in 77% of jobs; most often: C1 — 65%, C2 — 7%, B2 — 4%.
How we count
- Source: jobs in the cvGO database as of September 28, 2026: Global 98%, HeadHunter 1%, Telegram 1%.
- A job belongs to a profession by its title; one job may belong to several professions.
- Some jobs in the database match no profession in our catalogue and are not counted on these pages.
- Pay is the midpoint of the stated range or the single stated amount, in US dollars at a fixed rate (90 RUB per USD, table v1). Yearly amounts are divided by 12; if the period is not stated, it is inferred from the currency and amount; amounts outside 300–60,000 USD per month are excluded.
- A median is shown when a region has at least 10 jobs with pay.
- Skills and English are counted only for jobs with the employer’s own text.
- Duplicates of one job across sources are not merged.