Customer Support Specialist: salaries and requirements
As of September 28, 2026, the cvGO database holds 127 active jobs for “Customer Support Specialist”. Median pay among jobs that state it: US & Canada — $136,900 per year (n = 45). Most requested skills: cross-functional collaboration, stakeholder management, customer.
Pay by region
| Region | Median | 25–75% | Jobs with pay |
|---|---|---|---|
| US & Canada | $136,900 per year | $81,000 per year – $176,000 per year | 45 |
| Europe | not enough data | 3 | |
| CIS | not enough data | 4 | |
| Other countries | not enough data | 1 | |
Skills in requirements
- cross-functional collaboration — 23%
- stakeholder management — 22%
- customer — 21%
- customer support — 19%
- process improvement — 15%
- email support — 14%
- escalation management — 13%
- customer service — 11%
- English — 11%
- product — 11%
- empathy — 10%
- chat support — 9%
- coaching — 9%
- onboarding — 9%
- technical support — 9%
- Zendesk — 9%
- Communication — 8%
- Product Management — 8%
- SQL — 8%
- team leadership — 8%
Levels
- Junior — 19
- Middle — 61
- Senior — 24
- Lead — 14
- Head — 3
- Director — 5
- C-level — 1
FAQ
How much do “Customer Support Specialist” jobs pay?
US & Canada: median $136,900 per year, half of jobs between $81,000 per year and $176,000 per year (n = 45). Pay is stated in 43% of jobs.
Which skills do “Customer Support Specialist” jobs require?
cross-functional collaboration — 23%, stakeholder management — 22%, customer — 21%, customer support — 19%, process improvement — 15%. Share of jobs with parsed requirements (n = 103).
How many “Customer Support Specialist” jobs are remote?
Remote — 39%, hybrid — 19%, office — 42% (of 127 jobs that state the format).
Are there entry-level “Customer Support Specialist” jobs?
Intern and junior — 19 jobs (15%).
What level of English is required?
The level is stated in 81% of jobs; most often: C1 — 72%, B2 — 4%, C2 — 3%.
How we count
- Source: jobs in the cvGO database as of September 28, 2026: Global 83%, Telegram 7%, HeadHunter 6%, LinkedIn 2%, JSearch 1%.
- A job belongs to a profession by its title; one job may belong to several professions.
- Some jobs in the database match no profession in our catalogue and are not counted on these pages.
- Pay is the midpoint of the stated range or the single stated amount, in US dollars at a fixed rate (90 RUB per USD, table v1). Yearly amounts are divided by 12; if the period is not stated, it is inferred from the currency and amount; amounts outside 300–60,000 USD per month are excluded.
- A median is shown when a region has at least 10 jobs with pay.
- Skills and English are counted only for jobs with the employer’s own text.
- Duplicates of one job across sources are not merged.